- pietAsked on May 15, 2015 at 02:29 PM
Hello, Yesterday I Created a free form on Jotform?When I try to upgrade my account I can't login. My guestname is guest_51333954816055
Please, help me ASAP. People are waiting to buy tickets.
- JotForm SupportBJoannaAnswered on May 15, 2015 at 04:07 PM
I have checked your guest account and I see that you have upgraded your guest account. You should first create free account and then upgrade it to premium plan.
Now you should create a new (free) account and then we can move your form and your subscription to your new (free) account.
Looking forward to your reply.