What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can we set up a reply to email header?

    Asked by electricmotorsport on May 15, 2015 at 03:45 PM

    Hi - Is there a way to reply to a form coming in and have that reply routed back to the form submitter? Prior to October 29, 2013 it worked. Now it doesn't. How do I fix that?
    Sorry, I don't have a screenshot, this is a request from my sales department. 

    email reply to reply back
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    Answered by Ben on May 15, 2015 at 05:26 PM

    Yes, you can set it up like that and further more it is quite easy to do so.

    All that you need to do is to enter the email notification or email autoresponder and then set up Reply-To Email field so that it is showing the email field that the person filling out the form is using to add their own email.

    You can see more about this here: Notification/Autoresponder Email Details

    Do let us know if you have any further questions and we would be happy to answer them for you.