What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need to go over new subscription

    Asked by deemax on May 15, 2015 at 03:56 PM

    We are a new user to JotForm, we need assistance with a big project.  One issue I am running into is an upload picture error of the image size being to big to upload by taking picture.

    Thank you,

    DeAnna Humphrey

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    JotForm Support

    Answered by david on May 15, 2015 at 05:17 PM


    You can change the upload size limit for your file upload field by clicking on the field, then clicking on the "Max File Size" button in the toolbar:

    Here is a bit more in depth guide about the specific file upload maximums for different services:


    If you have any further questions, let us know and we will be happy to help.