- KalkreuthAsked on May 15, 2015 at 04:18 PM
I used a test account and was successful. I then created a new paid account and have tried several times to import the forms and responses but it has not worked. It brings in the forms, but no responses.
I have purged the forms and tried again to no avail.
I need help to get this up and running for Monday.
- SammyAnswered on May 15, 2015 at 05:23 PM
Our guide page has two options on how to import submissions into jotform.
1. Picking directly from you adobe central account
2. Exporting the submissions to a CSV file then importing into jotfom
I presume you've tried the first option but its not working as expected, I would suggest attempting the second option to see how it fares.
Please use this guide for the steps required http://www.jotform.com/help/309-How-to-Migrate-Form-Data-from-Adobe-FormsCentral-to-JotForm
Kindly waiting your feedback on the outocome