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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Notification of deleted templates from the gallery?

    Asked by wsfarm on May 15, 2015 at 11:10 PM

    Would it be possible to notify authors of deleted templates that they have been deleted, and why? It has happened that I have directed people to a template and they find that the template has been deleted, possibly by the automatic monitoring process for template, even though it is harmless and potentially useful to others.



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    JotForm Support

    Answered by Chriistian on May 16, 2015 at 03:47 AM

    Hi wsfarm,


    Thanks for suggesting us this functionality. I have raised a ticket for this. However, I cannot assure you of any timeframe. We will update you as soon this is worked out.


    For the meantime, I suggest you regularly monitor your shared templates and contact us if something odd happens.



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    JotForm Support Manager

    Answered by Jeanette on May 16, 2015 at 10:27 PM

    You are probably looking for something like this:



    There is a team that review our templates. Usually they are deleted if they are too common in our gallery. However, I would suggest this:

    -Try to choose a good Title for the template

    -Select at least 2 categories (It can be a survey, but also a registration form)

    -Add a good description like: "This template is ideal for organizations needing to gather donations information, the template comes with a nice calendar widget and it is organized in tab sections for your convenience"