What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my changes won't save

    Asked by sarahsharpe on May 15, 2015 at 11:33 PM
    won't
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    JotForm Support

    Answered by Chriistian on May 15, 2015 at 11:44 PM

    Hi sarahsharpe,

     

    Thanks for contacting us.

     

    I checked your form http://www.jotform.com/43313991090251, cloned it and tried adding some changes. I was able to save.

     

    To further assist you, please provide us more details regarding the issue you encountered  such as:

    1. Which form are you referring to?

    2. How many times have you encountered the issue? Do you still experience it now?

    3. What is the scenario when the error occured? Is there a certain error message?

    4. What browser and system are you using when you encountered the issue.

     

    We will wait for your response.

     

    Regards.