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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Conditional logic for form jump

    Asked by prowebcommerce on May 16, 2015 at 01:25 AM

    I don't understand how to properly set up conditional logic to jump to another form.

    I have set up a form = https://secure.jotform.co/form/51346461913858

    On the submit button, I have set the url for the Thank You Page to https://secure.jotform.co/form/51345899053867

    But it does not go to that form, instead reverts to the original form.

    What am I doing wrong?

    Is there a video or instruction for this process??

    jump form jump JotForm video another form
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    JotForm Support

    Answered by Chriistian on May 16, 2015 at 02:05 AM

    Hi prowebcommerce,

     

    I cloned your form and did not see any problem as far as redirecting to your second form after submission is concerned. Your are setting up Thank You page correctly as it is redirecting correctly (as shown in my screencast below).

    http://screencast.com/t/JuGiL3zxfuhE

     

    If the problem still persists, I suggest you clear your form cache as well as your browser cache.

     

    To further assist you, we need more details regarding your concern:

    1. How many times have you encountered the issue? Are you still experiencing it now?

    2. What browser (w/ version) and system are you using to submit the form?

    3. What is the scenario when the error occured? Is there a certain error message?

     

    We will wait for your response.

     

    Regards.