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    Access Denied Message when downloading files

    Asked by bgcf on May 16, 2015 at 05:16 AM

    When I tried to access some files(not all) which were uploaded to my forms BG Careers Fair UK and BG Careers Fair DE I got error messages similar to the one attached. Can this be fixed or it is better to contact the senders of the erronious files and to ask them to send them again. Thank you very much! 

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    Answered by Sammy on May 16, 2015 at 06:36 AM

    Could you kindly try contacting the senders and tell them to try resubmitting, kindly notify me if the problem persists after resubmission of the file.

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    Answered by bgcf on May 21, 2015 at 10:48 AM

    Thank you! The senders tried resubmitting and it is OK now. Hope it will be ok in the future as well.

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    Answered by Sammy on May 21, 2015 at 11:41 AM

    The downloading of the files should work well for all future scenarios.

    Please contact us if you have any further inquiries