What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Automatically reduce the image resolution

    Asked by zemboe on May 16, 2015 at 09:07 AM

    Hi Support,

    Is there a way to reduce the image resolution when we include {IMG:yourPhoto} in a notification email?

    My problem is that we ask for maximum resolution uploads for the photos and then we include the thumbnails of them in the notification email. I use the specifier of the size but I can reduce the resolution of the thumbnail so the weight of the attachment of this email sometimes is huge (some includes 20 or more photographs full resolution).

    It will be great if I find a way to make these thumbnails in a lower resolution (for ex. 100 dpi)

    Thank you!


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    JotForm Support

    Answered by Jan on May 16, 2015 at 11:23 AM

    I'm sorry but unfortunately, we don't have a tool or a widget that will lower down the resolution of the uploaded images. Thank you for understanding.