Why isn't my coupon code working upon checkout?

  • Profile Image
    Asked on May 16, 2015 at 09:14 AM

    My coupon code shows up in my registration form, but when I try to checkout, it does not reflect the 10% discount. Please advise. Thank you!

  • Profile Image
    Answered on May 16, 2015 at 11:34 AM

    I have tested on a cloned copy of your form and the coupon code discount is effected properly.

    Could you try removing the existing coupon, then re-adding it again.

    Also clear your browser cache, i have cleared the form cache for your account.

    Test and kindly revert back with the changes.