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    smilatam
    Asked on November 17, 2011 at 07:55 AM

    Hi,

    I have a form in this URL: http://www.smilatam.com/

    But I can't see the form (to edit) in my JotForm account.

    Any way to fix this?

    Best,

    Walter

  • Profile Image
    idarktech
    Answered on November 17, 2011 at 08:52 AM

    Hi Walter,

    The form on that link was created under an unregistered "guest account" which relies on your browser's cookies for identification. To copy that form into your current account, you have to import the form manually using the form's exact URL: http://www.jotform.com/form/13125622201

    Please visit the link below to learn how to import the form into your account:

    http://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL

    Remember that you'd have to re-embed the form using the new codes generated from your registered account.

    Let us know if you have further questions. Thank you so much and have a great day!

  • Profile Image
    smilatam
    Answered on November 17, 2011 at 10:48 AM

    Hi,

    When I will import the form, it will come with all Submissions?

    Thank you, and have a grate day to!

  • Profile Image
    idarktech
    Answered on November 17, 2011 at 10:54 AM

    Walter,

    Sorry to say but submissions won't be included, you have to ask your client again to resubmit their data. Thanks.

  • Profile Image
    Ernesto
    Answered on April 02, 2013 at 02:00 PM

    I followed the steps and managed to import my form into my account, but somehow when i click in preview i get an error message:

    Invalid Form URL
    This form is not available for this domain.
    http://www.jotformeu.com/form/30915101454343
    Im not sure what im doing wrong, can you help me? Thanks!
  • Profile Image
    KadeJM
    Answered on April 02, 2013 at 02:51 PM

    @Ernesto

    I took a quick look at your form and I can view it perfectly. Can you please try clearing your browser cache and then look at it again to see if this helps you any?

     

    Additionally even though your question may be related we would like to kindly request of you that in the future you please open your problem, questions, or concerns in a New Thread so that we can address them attentively and individually.