Missing fields inside of Email Notifications

  • ElysiumEscorts
    Asked on May 17, 2015 at 2:50 AM

    Hiya. i recently changed my form to add several more options.

    But whe the form comes through via email and in the submissions, it only brings through the old options. IE

     

    NAME:

    AGE:

    HEIGHT:

    WEIGHT:

    And for some reason, when the fill out the list, only the old entries come through for me to see.. i cannot see for example the HEIGHT or AGE they have entered, but i can see NAME and WEIGHT... thats just an example, its hard to explain

  • BJoanna
    Replied on May 17, 2015 at 4:16 AM

    I have cloned and tested your form and I noticed that some of fields and values of those fields are missing inside of your Email Notification settings and that is the reason why you are not getting all data inside of email submissions. 

    Missing fields inside of Email Notifications Image 1 Screenshot 40

    Probably when you added new fields inside of your form you did not add those fields and values of those fields inside of Email Notification.

    You need to add them inside of your Notification.  

    Missing fields inside of Email Notifications Image 2 Screenshot 51

    Or you can simply create new Email Notification and delete old one. When you create new Notification all fields and values of fields will be automatically added inside of your Email Notification.

    Missing fields inside of Email Notifications Image 3 Screenshot 62

    Hope this will help. Let us know if you need further assistance.