What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why is my forms are disabled?

    Asked by wtjick on May 17, 2015 at 02:50 AM

    account name:wtjick

  • Profile Image
    JotForm Support

    Answered by BJoanna on May 17, 2015 at 04:38 AM

    I have checked your account and your account is autosuspended. Our system detected phishing activity coming from your account. Phishing Detector allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. Inside of your form http://www.jotform.co/form/51361616707858 you are using fields to collect credit card number and that is against our Terms Of use

    You must remove these fields and only then can the account be enabled once again.

    If you have payment options inside of your form you need to use one of payment tools options.





    Hope this will help. Let us know if you need further assistance.