What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Suspended with in an hour of sign up

    Asked by webdesign112 on May 17, 2015 at 12:55 PM

    I am looking for a Adobe replacement and imported my file to your service. Made a new form and got suspended due to terms of use. I did nothing that would violate this.


    Please make sure all of forms and erased and my account is 100% deleted. I cant work with a service that suspends users for no legitimate reason. 

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    Answered by Sammy on May 17, 2015 at 01:18 PM


    I have checked the reasons for the suspension of your account and it seems you have several forms that have been flagged for phishing.

    These forms collect sensitive user information i.e usernames and passwords, this puts them in direct violation of our terms of service hence the reasons for the suspension of your account.