What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how do I cancel a subscription

    Asked by Cityrelay on May 17, 2015 at 01:27 PM
    cancel subscription paypal
  • Profile Image

    Answered by raul on May 17, 2015 at 01:33 PM

    Since your subscription was purchased using PayPal, you would need to do this in your PayPal account by following the steps below.

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button. 

    You can find a more detailed guide here: http://www.wikihow.com/Cancel-a-PayPal-Subscription 

    Please let us know if we can be of further assistance.