What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I receiving multiple email notifications when my form is submitted?

    Asked by mgetman on May 17, 2015 at 04:23 PM

    I have been receiving multiple copies of each response, but only one has the images attached the other just says XXX.jpg. What am I doing wrong?

    receive jpg multiple copies attached receiving
  • Profile Image

    Answered by raul on May 17, 2015 at 05:10 PM

    I've checked your form and I see it's properly setup, so I went ahead and created a fresh notifier and cleared your form's cache.

    Please test your form again and let us know if this solved the problem.