Cancel my premium Service

  • Profile Image
    hallosfg
    Asked on May 18, 2015 at 04:56 AM

    Dear Mdam, dear Sir,

     

    i like to cancel my jot form premium account and change it to a free account.

    Can you tel me please how can i do this.

     

    Thank you very much and kind regards

     

    Matthias Schubert

  • Profile Image
    Boris
    Answered on May 18, 2015 at 07:45 AM

    Hello Matthias.

    Please note that you can cancel your subscription anytime by following these steps:

     

    1. Login your JotForm account
    2. Click on ​Account shown after clicking on a person/avatar looking icon at the upper right corner of the page.
    3. Now go to ​Billing​​ tab and click ​Switch Subscription​​ under Starter (Free) Plan
    4. Click ​Cancel Subscription​​ button on the new window.

    Please let us know if you need further help.

    Kind regards.