What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    pas de mail après formulaire

    Asked by titi254 on May 18, 2015 at 05:54 AM

    Bonjour, je ne reçois pas de mail lorsqu'une personne rempli le formulaire?

    Comment faire???

     

    Merci d'avance

  • Profile Image
    JotForm Support

    Answered by Welvin on May 18, 2015 at 08:48 AM

    That is because your account email address is listed to our bounce list.

    Result: 

    olivier.riva@yahoo.fr is IN  the bounce list 

    Reason(s) : spam

    I've fixed it for you. You should know receive the form email again. Your settings are correct so I'm not sure how this happened to your email. Maybe, you have marked our email as spam. If yes, please don't. Add us to your contact list instead.

    Thank you.