What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How powerful and accurate is your analytics tracking?

    Asked by tenetfl on May 18, 2015 at 09:50 AM

    We would like to know how powerful and accurate is your analytics tracking? Reason why is because we are running pay per click campaigns and using your forms to capture submissions. We have a third party vendor who is placing our media buys and they are tracking the forms themselves. The issue is that they have numbers different then yours. We would like to be able to compare apples to apples on measurement and analytics. Before I can argue about the number that is why I ask about hoe accurate your tracking data is.


    Thank you... You may reach me at 954-509-3713. This is imperative that we speak or get word asap.


    Thank you once again.

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    JotForm Support

    Answered by EltonCris on May 18, 2015 at 10:48 AM


    Thank you for your interest with Jotform specially the newly released analytics feature.

    Jotform analytics panel is instantaneously updated base on the data and details acquired from the form. Every single details is pretty much accurate and has been tested by users and beta testers before it was released. I could not go much in details but everything is explained here: http://www.jotform.com/form-analytics.

    I would suggest to give it a try and see for your self. If you need help or if you see any problems, let us know and we'd be happy to assist.