How can get my browser (Safari) to view the submission that I have?

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    rotorrev
    Asked on November 17, 2011 at 12:05 PM

    I cannot view my submissions with Safari or Firefox. This is the time it stop me from view the submission that I'm receiving.

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    mliz
    Answered on November 17, 2011 at 01:56 PM

    I checked the submissions section of your account and was able to view the submissions using Safari, I was not able to recreate the problem. JotForm uses javascript for this reason please make sure that it is enabled on your browser settings.

    The link below provides information on how to enable it in Safari:

    http://docs.info.apple.com/article.html?path=Safari/3.0/en/9279.html

    Let us know if this works.

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    rotorrev
    Answered on November 17, 2011 at 02:31 PM

    I followed the instruction from the link. But it did work for me in Safari. Do you have a link for Firefox or does my form need to be reset?

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    mliz
    Answered on November 17, 2011 at 02:39 PM

    You can find the link for the instructions on how to enable javascript in firefox.

    http://support.mozilla.com/en-US/kb/JavaScript

    To reset the form is the last option, for now please use firefox. If this does not work let us know the browser version you are using.

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    rotorrev
    Answered on November 17, 2011 at 04:55 PM

    Still didn't work... I'm using Safari 5.1.1 and Firefox 8.0

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    Mike_T
    Answered on November 17, 2011 at 06:04 PM

    It is still working fine from our side.

    Could you please try to clear cache and cookies and then re-check the service?

    Also, if you use any security software like antivirus, firewall or antispyware please try to disable it for testing purpose.

    Thank you for your patience and cooperation with us.