- RobW101Asked on May 18, 2015 at 10:56 AM
this form was submitted as a fillable PDF to be used on a website with an embed code
- SammyAnswered on May 18, 2015 at 11:57 AM
If i may ask, was the PDF form you submitted created using FormCentral tools?
The PDF import tool currently works best with fill-able PDF forms that had been created using adobe central.
Could you try resubmitting the PDF for conversion, also as a fall back try creating the form layout manually using our form builder.
- RobW101Answered on May 18, 2015 at 12:07 PM
It was an Adobe fillable PDF. I was trying to submit the form I currently use so that I can use an embed code.
- SammyAnswered on May 18, 2015 at 12:26 PM
Kindly try re-submitting the form, then give me feedback on the outcome
- RobW101Answered on May 18, 2015 at 12:48 PM
I submitted it earlier via the website.
- SammyAnswered on May 18, 2015 at 01:10 PM
It seems there is some delays with the processing queue, i have raised the issue with our developers and I will keep you updated on the developments.