I haven't received a PDF form back that I submitted on 5/11. When can I expect it?

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    RobW101
    Asked on May 18, 2015 at 10:56 AM

    this form was submitted as a fillable PDF to be used on a website with an embed code

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    Sammy
    Answered on May 18, 2015 at 11:57 AM

    If i may ask, was the PDF form you submitted created using FormCentral tools?

    The PDF import tool currently works best with fill-able PDF forms that had been created using adobe central.

    Could you try resubmitting the PDF for conversion, also as a fall back try creating the form layout manually using our form builder.

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    RobW101
    Answered on May 18, 2015 at 12:07 PM

    It was an Adobe fillable PDF.  I was trying to submit the form I currently use so that I can use an embed code.

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    Sammy
    Answered on May 18, 2015 at 12:26 PM

    Hallos,

    Kindly try re-submitting the form, then give me feedback on the outcome

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    RobW101
    Answered on May 18, 2015 at 12:48 PM

    I submitted it earlier via the website.

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    Sammy
    Answered on May 18, 2015 at 01:10 PM

    Hi,

    It seems there is some delays with the processing queue, i have raised the issue with our developers and I will keep you updated on the developments.