What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form fields are being rearranged and hidden.

    Asked by PhotoMatrix on November 17, 2011 at 01:32 PM

    I've been using JotForm for a while now..... so I've, today, found some strange form behavior:

    - The PayPal field that I have at the bottom appears on top

    - And two other fields are hidden. 

    - I have a condition on those two fields, but those aren't the fields that should be hidden.

    I haven't yet embedded this form on a website yet. But I have provided a combined .jpg.

     

    Please Help,

    PhotoMatrix Graphix

    photomatrixgraphix1@gmail.com

     

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Mike_T on November 17, 2011 at 07:17 PM

    We are sorry for the inconveniences caused.

    There is no way to reproduce your problem from our side at this moment. If you reproduce the problem again, please let us know. We will be happy to help you.

    Thank you for using our services.