- sanbarasanAsked on May 18, 2015 at 12:29 PM
We just signed up for a 10 user license for a year. Our IT person email@example.com has the main account and is setting up sub-users including me firstname.lastname@example.org for using all her forms. When I log in I see all her forms but my Create Form button is disabled and I don't even see the Folder and Delete option on my tool bar. After a couple of iterations, I do get the Create Form to work. But by default the form I create is in aandrola shared folder, which I don't want. How do I create a "personal" folder and save my work without sharing it to the main user.
- JotForm SupportWelvinAnswered on May 18, 2015 at 01:04 PM
That is how My Forms page will appear if you have created your account using the sub-user invitation. Your own My Forms section is disabled and unavailable in the area and you can only create a form into the main account's folder.
You should have created an account first and created a folder in your My Forms section before the main account will add you as the sub-user account.
Anyway, try to ask the main account to remove you from the sub-user account list. After that, check My Forms page if Create Button is active and My Forms section is available. If so, create a folder then tell the main account to add you back. That should do the trick.
This is how My Forms page will appear after doing the above steps: