What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why won't my form show the total for purchases?Asked by Tammy on May 18, 2015 at 12:41 PM
I am having trouble with people seeing their total for their purchases on the form. It works fine for me on my iMac but a couple of people have told me that they are not able to view the total price of their purchases until they hit the Submit button and are rerouted to the PayPal page. They were using a Windows computer and an iPad.
I checked your embedded form in a few different browsers and the total showed up just fine in each one:
However, depending on which embed code you used, your page may be interfering with your form in certain browsers. If your form isn't embedded using the iFrame embed code already, you may want to switch to that embed code rather than your current one:
As far as I can tell though, your total should appear in your form without issue.
If you have any further questions, let us know and we will be happy to help.