What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am trying to delete existing forms

    Asked by arichard1 on November 17, 2011 at 02:05 PM

    I followed the directions on how to delete form, however it does not work.  I really like some of the features for your free forms, but it really sucks to have to wait on an e-mail response when you are trying to complete a form.  I've alread worked on a form for about 45 mins only to have it not save!! and still cannot get it to save from a form I've already cloned.

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    Answered by AtacanC on November 17, 2011 at 04:03 PM

    We apologize for any inconvenience this may have caused. I've cloned a form of yours and made some changes on it. I wasnt't able to replicate the same issue. Can you please try to clean your browser's cache or try it with a different browser? Meanwhile, you can also use www.jotform.net. Let us know if the problem persist. So we can investigate further. We'll be waiting for your response.

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    Answered by arichard1 on November 21, 2011 at 01:28 PM

    Ok I will.  Thank you.