What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to create Sub-Account User

    Asked by judy621 on May 18, 2015 at 01:26 PM

    friend developed program. I need to access it because I am taking over the site from now on. How do I do that

    subuser account
  • Profile Image
    JotForm Support

    Answered by BJoanna on May 18, 2015 at 02:21 PM

    If you are referring to the website we can not help you, but if you are referring to JotForm form owner of the account where the form is can give you an access to that form by creating Sub Account User. Inside of this article you can find out how to do that:

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Also we can move forms from one account to other, but that request must come from the owner of the account where the form is located. And he would need to inform us to which account he want to move form and ID of the form. 

    Hope this will help. Let us know if you need further assistance.