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    Upload related widgets not forwarding files to Dropbox

    Asked by slugdeath on May 18, 2015 at 04:55 PM

    I'm noticing that when I upload a file using the standard file uploader, it shows up in my dropbox fine. But when I use the image uploader preview (or the drag and drop file uploader), the files (images) don't show up. They are part of the pdf that shows up, but they aren't separate image files. Any suggestions?

    (I'm using the Chome OS on my Chromebook, if that matters)

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    JotForm Support

    Answered by Mike on May 18, 2015 at 05:06 PM

    To be able to receive files at Dropbox you will need to use standard File Upload tool.

    That tool also supports the drag and drop functionality when switched into 'Allow Multiple' mode.

    The widget fields work a bit differently compared to the native fields, so unfortunately, upload widgets are not currently integrated with the Dropbox.

    I have attached a feature request ticket to this thread to see if we can improve the upload widgets integration with Dropbox at some point. There is no ETA, but we will let you know if we have any updates.

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    Answered by slugdeath on May 20, 2015 at 03:11 AM

    I just noticed the drag and drop option with the standard file upload. It's great. Thanks.

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    Answered by Boris on May 20, 2015 at 05:56 AM

    On behalf of my colleague, you are welcome.

    Please contact us again if you have further questions.