What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit Error: Form ID did not match. Form ID: Form Name

    Asked by tiacalvert on May 18, 2015 at 05:09 PM

    Hello,

    I have someone trying to submit the form I created but has received an error both times. 

    This is the error:

    Error

     

    Form ID did not match. Form ID: Form Name: 51124279971156

    This is the link to submit:

    http://submit.jotform.us/submit/51124279971156/

    I've included the url to the form I created.

     

    Thanks,

    Tia

     

     

    Page URL:
    http://form.jotform.us/form/51124279971156

    submitting form JotForm name form name Form ID submit error
  • Profile Image

    Answered by Ben on May 18, 2015 at 05:51 PM

    I took a look at your jotform Tia and I was able to submit it without much issues.

    The error that you have mentioned however happens when you go to thank you page and then click on refresh.

    What happened here was that your user clicked on the submit link directly - not the link to your jotform since your form does not have anything to stop the form from re-submitting the answer if you refresh.

    This resulted that instead of this:

    To see this:

    You can check this yourself:

    Good way to go to form: http://form.jotform.us/form/51124279971156

    Bad way to go to form: http://submit.jotform.us/submit/51124279971156/