Submit Error: Form ID did not match. Form ID: Form Name

  • Profile Image
    tiacalvert
    Asked on May 18, 2015 at 05:09 PM

    Hello,

    I have someone trying to submit the form I created but has received an error both times. 

    This is the error:

    Error

     

    Form ID did not match. Form ID: Form Name: 51124279971156

    This is the link to submit:

    http://submit.jotform.us/submit/51124279971156/

    I've included the url to the form I created.

     

    Thanks,

    Tia

     

     

  • Profile Image
    Ben
    Answered on May 18, 2015 at 05:51 PM

    I took a look at your jotform Tia and I was able to submit it without much issues.

    The error that you have mentioned however happens when you go to thank you page and then click on refresh.

    What happened here was that your user clicked on the submit link directly - not the link to your jotform since your form does not have anything to stop the form from re-submitting the answer if you refresh.

    This resulted that instead of this:

    To see this:

    You can check this yourself:

    Good way to go to form: http://form.jotform.us/form/51124279971156

    Bad way to go to form: http://submit.jotform.us/submit/51124279971156/