What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Access Denied error shown when trying to make fillable PDF of my form

    Asked by saracaylorSMA on May 18, 2015 at 05:19 PM

    Whether I try to make a PDF from the JotForm form listing or from the JotForm "Fillable PDF Form Creator" page, the result is the same. 

    The problem was solved here http://www.jotform.com/answers/570188 , but the solution wasn't shared.

    Please advise, thank you!


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    Answered by Ben on May 18, 2015 at 06:04 PM

    I am sorry to hear that you are experiencing this issue.

    I will raise this to our developers working on this so that they can take a look into it and help you resolve the issue.

    As soon as there are any news in regards to this, we will update you through this thread.

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    Answered by saracaylorSMA on May 18, 2015 at 07:11 PM

    Thank you Ben--I look forward to hearing from you!

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    JotForm Support

    Answered by jonathan on May 18, 2015 at 07:30 PM

    An issue ticket had been submitted by our colleague to the higher team support. We will let you know as soon as there is update/fix on it.


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    JotForm Support

    Answered by mustafa on September 28, 2015 at 02:06 PM


    Sorry for the very late response i accidentally missed your post. You should be able to generate your PDF forms now with no problem. Thanks for your patience.