Access Denied error shown when trying to make fillable PDF of my form

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    saracaylorSMA
    Asked on May 18, 2015 at 05:19 PM

    Whether I try to make a PDF from the JotForm form listing or from the JotForm "Fillable PDF Form Creator" page, the result is the same. 

    The problem was solved here http://www.jotform.com/answers/570188 , but the solution wasn't shared.

    Please advise, thank you!

     

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    Ben
    Answered on May 18, 2015 at 06:04 PM

    I am sorry to hear that you are experiencing this issue.

    I will raise this to our developers working on this so that they can take a look into it and help you resolve the issue.

    As soon as there are any news in regards to this, we will update you through this thread.

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    saracaylorSMA
    Answered on May 18, 2015 at 07:11 PM

    Thank you Ben--I look forward to hearing from you!

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    jonathan
    Answered on May 18, 2015 at 07:30 PM

    An issue ticket had been submitted by our colleague to the higher team support. We will let you know as soon as there is update/fix on it.

    Thanks.

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    mustafa
    Answered on September 28, 2015 at 02:06 PM

    Hi,

    Sorry for the very late response i accidentally missed your post. You should be able to generate your PDF forms now with no problem. Thanks for your patience.

     

    Regards.