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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    JS embedded form not working on my site

    Asked by candylipz on May 19, 2015 at 04:42 AM

    hello sir, my jotform is not work on my site... please help me...

    site:http://metdev.myshopify.com/pages/candylipz-survey

    Page URL:
    http://form.jotform.me/form/51342546979466

    JotForm site work
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    JotForm Support

    Answered by Boris on May 19, 2015 at 05:43 AM

    Hello candylipz.

    There appears to be a conflict between the JQuery library on your website, and the script of the embedded form.

    On your website, please try embedding your form as an iFrame embed instead of the currently used embed method. This will prevent any scripting conflicts, and your form should work correctly.

    Please let us know how it goes, or if you need further help, we will be happy to assist you.