JS embedded form not working on my site

  • candylipz
    Asked on May 19, 2015 at 4:42 AM

    hello sir, my jotform is not work on my site... please help me...

    site:http://metdev.myshopify.com/pages/candylipz-survey

  • Boris
    Replied on May 19, 2015 at 5:43 AM

    Hello candylipz.

    There appears to be a conflict between the JQuery library on your website, and the script of the embedded form.

    On your website, please try embedding your form as an iFrame embed instead of the currently used embed method. This will prevent any scripting conflicts, and your form should work correctly.

    Please let us know how it goes, or if you need further help, we will be happy to assist you.