What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Notification product result does not show on notification

    Asked by LindenHillGardens on May 19, 2015 at 05:43 AM

    When a customer chooses a product that is set up in the Payment choice, the product does not show up on the notification form, please help

    Screenshot
    product notification form in
  • Profile Image

    Answered by Shadae on May 19, 2015 at 09:55 AM

    Hi LindenHillGardens,

    I have reviewed your form and I am seeing that your email notifications has been set up correctly. I also did a test submissions and I received the autoresponder showing the selected event.

    Can you confirm that you are still experiencing this issue? If so, please delete your current email notification and autoresponder and create it once again.

    Please inform us if you need further assistance.