What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Can you please share the URLs of the pages where you have used these forms, so that we can take a look into what might be causing the issue?
It would also help if, besides pages where you are using the forms, you also listed the forms that present this problem.
From the text of your post, it sounds like you are using the Source Code of your forms. If that is the case, please note that the Source Code version of your form would have to be updated on your own website each and every time you edit your form in the Form Builder or Form Designer on JotForm.
This is why we recommend that you use one of the embed methods available, preferably the iFrame embed method. For more information on various ways to embed your forms, please read Which-Form-Embed-Code-Should-I-Use
We will await your response with the links. Thank you.