How do I limit the width of a form field in an email response?

  • tnff381
    Asked on May 19, 2015 at 10:28 AM

    When I receive an email notification of a form submission, one of the fields runs on as one long line instead of a paragraph form. This particular form field is a text box that allows users to type a narrative of an event. When I open the email, the message is one long line instead of a paragraph form. How can I correct this? Thanks!!

    Jotform Thread 572350 Screenshot
  • Welvin Support Team Lead
    Replied on May 19, 2015 at 1:01 PM

    I'm not sure of the correct term, but your current sample text won't create a new line in the text area field. It doesn't represent a new line or carriage.

    You have to submit a test with real paragraph/sentences, not just a number of the same character. You can try Lorim Ipsum if you want to.

    http://www.lipsum.com/ ;)

    Thanks