Form over quota

  • zafanorMDQ
    Asked on May 19, 2015 at 11:58 AM

    I'm trying JotForm service for potential recruitment. I've noticed that I'm out of Quota "Form over quota" knowing I have 145 shipments per month.

     

    Jotform Thread 572416 Screenshot
  • Sammy
    Replied on May 19, 2015 at 1:06 PM

    It seems that you have exhausted you free ssl submissions for this month, this happens if you embedded you form with the secure option checked

    Form over quota Image 1 Screenshot 20

    Could you check if you embedded your form in your site using SSL, you can aslo provide the URL of the site where the form is embedded

  • zafanorMDQ
    Replied on May 19, 2015 at 1:23 PM
  • Sammy
    Replied on May 19, 2015 at 1:34 PM

    I have checked the form on the site and the embedding isn't in http so its not the cause, Do you have any other forms embedded on any other sites.

    I have reset your SSL limit for this time only, kindly confirm on the other embedded forms if they wer done using SSL option

     

  • zafanorMDQ
    Replied on May 19, 2015 at 1:49 PM

    Embedded forms are not "secure" here:

     

  • David JotForm Support
    Replied on May 19, 2015 at 2:09 PM

    I checked your page and it does not appear as though the form is embedded using the https embed code.  You have a new submission since your first post that did not appear to use SSL.  As far as I can tell, you should be all set to use regular submissions now.  If there are any other pages you would like to have us check, just let us know and we will be happy to have a look.

  • zafanorMDQ
    Replied on May 19, 2015 at 2:25 PM

    Thanks David, since you can display the forms in a "regular".