What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    More sub-users to Economy plan

    Asked by sjpd on May 19, 2015 at 01:22 PM
    2.) I also wish I could have more sub-account "Contributor" users without upgrading my account.  As it is, the limit of 10 sub account users will compel me to request that our IT folks create and manage role-based email addresses that several users can share.  This presents an administrative burden for IT because our staff change roles during shift change, which occurs every six months.
    sub-users limit limits of the plans
  • Profile Image

    Answered by Carina on May 19, 2015 at 01:51 PM

    Unfortunately our pricing plans are organized this way. I will still forward a suggestion, but probably if you need more sub-users it will be necessary to upgrade.

    If you choose a yearly or 2 years option the price will be better:

    http://www.jotform.com/pricing 

    If the sub-users limit is the only reason why you need to upgrade, then the shared email access might be an option. 

    Let us know if we can assist you further.   

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    JotForm Support Manager

    Answered by Jeanette on May 19, 2015 at 08:30 PM

    If you need more sub-users it will be necessary to upgrade.

    Like Carina advised you above, choosing a yearly or 2 years option would be a better option due to the discount.

    http://www.jotform.com/pricing

  • Profile Image

    Answered by sjpd on May 19, 2015 at 08:44 PM

    Thanks.

    I may consider that if my testing and first year experience proves to be positive.

    I do appreciate your online support.  It has been helpful so far.

    Thanks again.

    -Dave