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    E-Signature field does NOT work in fillable pdf form

    Asked by waynenoel on May 19, 2015 at 01:36 PM

    I have read in several responses to people that if they use the "E-signature" field, and not the "smooth signature" field that they can create fillable pdf's that include the signature box in the pdf.

    I have done this and it does not keep the signature field, it converts it to a "text entry" box, where you cannot sign the pdf. Note the typed text only box in the uploaded screenshot.

    Can you please help me with this?

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    JotForm Support

    Answered by Aury on May 19, 2015 at 02:09 PM


    You are correct, the E-Signature widget does not work when fillable pdf forms.

    If you want your pdf form contains a workable E-Signature feature you have to use the Adobe Document Cloud eSign widget, please carefuly read this guide: http://www.jotform.com/blog/148-Announcing-the-Adobe-Document-Cloud-eSign-Widget

    I hope this information helps.

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    Answered by FionaPagano on May 26, 2015 at 04:21 AM




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    JotForm Support

    Answered by Chriistian on May 26, 2015 at 04:36 AM

    Hi FionaPagano, 


    Unfortunately, we can't see your comment. If you have a concern, please post a new thread so we can attend to it.