How to set email notification inside of the form

  • monicamjaik
    Asked on May 19, 2015 at 1:46 PM

    El formulario que me llega al mail, tiene espacios en blanco que quite y que no aparecen en el formulario a contestar, se pueden quitar estos espacios para que me llegue al mail solo la información?
    Ya que si me meto desde la bandeja de Jotform me aparece como digo (solo los datos que deje en el formulario)

    Y se puede cambiar el color etc.. del formulario que me llega al correo?

    Gracias. 

    Jotform Thread 572545 Screenshot
  • BJoanna
    Replied on May 19, 2015 at 2:16 PM

    Considering that you did not provide us form ID, I have tested only form I could find on your account http://www.jotform.co/form/51246435346858 .

    And I noticed that you do not have Email Notification inside of your form. 

    How to set email notification inside of the form Image 1 Screenshot 20

    In order to receive emails when users submits your form you need to set Email Notification inside of your form. Inside of this article you can find out how to set Email Notification:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    You can also view your form submissions inside of JotForm. Inside of this article you can find out how to do that:

    http://www.jotform.com/help/269-How-to-view-Submissions  

    Hope this will help. Let us know if you need further assistance.

  • monicamjaik
    Replied on May 19, 2015 at 3:15 PM

    Ya lo puse, se puede cambiar esta imagen por una personalizada?  How to set email notification inside of the form Image 1 Screenshot 20

  • BJoanna
    Replied on May 19, 2015 at 3:29 PM

    I am not sure if I understood your question correctly.  But I assume that you want to change JotForm logo with your company logo. If that is the case you can do that in Notification or Autoresponder depending which are you using. Inside of settings for Notification/Autoresponder go to Compose Email window and simply replace JotForm logo with your company logo. Delete JotForm logo and insert image and paste image URL of your company logo.

    How to set email notification inside of the form Image 1 Screenshot 20

    Hope this will help. Let us know if you need further assistance. 

  • monicamjaik
    Replied on May 19, 2015 at 4:50 PM

    Thank you so much