What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form not live when i am done designing it?

    Asked by marti.rathje on May 19, 2015 at 02:41 PM

    The form is collecting a payment and I notice it reads 5 hours until live...does that have something to do with it?  Can this be changed?

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    JotForm Support

    Answered by david on May 19, 2015 at 03:06 PM


    The "Time to Live" option only related to the amount of time the users form data will be stored in their browser:

    That should not have anything to do with your form updates not being shown.  Your form should be live immediately after creating it.  Fields that are added or edited should be updated in the live version immediately as well.  Your browser may be loading a cached version of your form, if an old version is loading, try clearing your browsers cache and cookies to see if that helps.

    If you could let us know which part of your form is not showing up in the live version that has been added in the editor, we will be happy to have a look.