What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't see my sub-users. I cannot do any managing of them.

    Asked by Greg Gostomski on May 19, 2015 at 04:00 PM

    When I click on the "Users" link under the Account page it is blank.  I tried logging out, clearing the cache and history, and re-logging in.  I tried 3 different browsers on 2 different computers.

    sub logging
  • Profile Image
    JotForm Support

    Answered by jonathan on May 19, 2015 at 04:41 PM

    I was able to reproduced the same issue on your account when I checked. The account page was empty.

    But I think it might have to do with your account/username. 

    Can you please tell us your registered JotForm username? 

    We will check further on the account to find more details on the issue.

    Thanks.