change my billing credit card

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    Asked on November 17, 2011 at 07:18 PM
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    Answered on November 17, 2011 at 07:32 PM

    Since you're paying using your credit card, you have to modify your credit card details through our 3rd party payment processor Plimus. Your Plimus username is the long string of numbers from the original plimus email you received when you paid for your JotForm account. Please do not use your JotForm username and password when logging in to the Plimus website. 

    In case you forgot your Plimus password, please reset your password here.

    If you have any other concerns, please do let us know.