What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Sub labels not appearing in PDF creator form

    Asked by TheRecClub on May 19, 2015 at 07:26 PM

    Hi,

    I've created a form and used the PDF creator (great feature!). However, my resulting PDF does not display sub-labels.

    Is there a way of displaying them?

    On the attached form, it's the sub-label for "Number of guests" field which isn't displaying in the PDF.

    Page URL:
    http://www.jotformpro.com/form/51382924629967

    sub labels pdf creator sub in
  • Profile Image
    JotForm Support

    Answered by jonathan on May 20, 2015 at 12:23 AM

    I was able see this also when I test converting your form to PDF form.

     

    It seems that sub-labels were really were not included in the form-PDF conversion.

    I will report this to our higher team support so that they can check what to do about.

    We will let you know once we have updated result.

     

    Thanks.

     

  • Profile Image

    Answered by TheRecClub on May 20, 2015 at 03:11 AM

    Thanks Jonathan. The PDF feature is fantastic and we'll be using it again in the future. 

    In this case, I've added the sub-label text into the text box below as a work around, but it'd be good to have the feature.