What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to create a form where one part is not visible to form submitters?

    Asked by FFAEventsReporting on May 19, 2015 at 10:38 PM


    We are looking at options to move from an email based process to one that uses an online form.

    I guess I am looking at a two-part form.

    Part 1 - Person A requests a service and submits the form.

    Part 2 - We review the request, enters the name and phone number of the allocated personnel and sends either an updated form or an email with all the details as entered in Part A and Part B.

    The fields for Part A would not be able to be viewed by Person A.

    Is this possible?

  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 20, 2015 at 04:35 AM

    Hello FFAEventsReporting,

    The fields for Part A would not be able to be viewed by Person A.

    I believe you meant "The fields for Part 2 would not be able to be viewed by Person A." Is that correct?

    Yes it is possible to achieve your requirement. You password protect a section of your form and add conditions in your form to show / hide form fields based on the password entered by user.

    Please take a look at the following threads where I have explained it step by step on how to achieve this:  http://www.jotform.com/answers/401633 

    Do take a look and see if the solution offered fits into your requirement.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!