I have upgraded my account but the form still shows " Form over quota"

  • etyeap
    Asked on May 20, 2015 at 12:18 AM
    Jotform Thread 572881 Screenshot
  • Boris
    Replied on May 20, 2015 at 5:13 AM

    Hello etyeap.

    It seems that you have purchased a premium plan for the username ogasgi, about 6 hours ago.

    Can you please confirm? Your account ogasgi has already been set to Premium status.

    Please advise us if this was done in error, if you have intended to purchase the upgrade for the etyeap account instead.

    Thank you.