What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Preview is missing new fields and shows old deleted fields

    Asked by junglejamjohn on November 17, 2011 at 09:58 PM

    I am creating a new form. When I hit the preview button, it is different from my saved edited version. What?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by idarktech on November 17, 2011 at 10:08 PM


    Try to open it in a new tab and then refresh the page, that should give you the exact/updated version of your form.

    You may also try clearing your browsers cache and try it again. Let us know if this doesn't help. Thank you for using JotForm!

  • Profile Image

    Answered by junglejamjohn on November 18, 2011 at 12:51 AM

    thanks. worked!

  • Profile Image
    JotForm Support

    Answered by idarktech on November 18, 2011 at 01:00 AM

    Glad to hear it junglejamjohn. If you have further questions, please feel free to inform us. 

    Thanks and Regards,