What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Facebook login integrated form doesn't work.

    Asked by sajja on November 17, 2011 at 10:39 PM

    Hi,

    I just got this problem 2-3 days ago before that it works fine without any problem.

    Right now even already login and allow application, submit button dissapeared and it still show "Please login with facebook first."

     

    PLease help

    SAJJA

    Page URL:
    http://www.jotform.com/form/13201725279

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    Answered by fxr on November 18, 2011 at 04:25 AM

    There seems to have been a reply on this thread that I cant see.

    Sajja, did you post something else? Please repost if you did.

    --

    I have recreated your issue here, does the Facebook integration work then once you have refreshed the form?

    I will assign this issue to our developers anyway as something seems to have gone amiss.

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    Answered by sajja on November 18, 2011 at 05:22 AM

    Yep try to search but not found this issue.

    It doesn't work even refresh the form, just curios that it works just fine 2-3 days ago. I've trying to build and intregreted a new form but result is still the same.

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    Answered by rhottobre4 on November 18, 2011 at 05:25 AM

    I have the same problem. Is there a solution?

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    Answered by fxr on November 18, 2011 at 09:19 AM

    The developers are aware of this problem and dealing with it with urgency.

    Sorry about any disruption.

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    Answered by emrew86 on November 18, 2011 at 09:23 AM

    We are sorry for this. Facebook has changed FB integration system... Bug has been fixed...

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    Answered by sajja on November 18, 2011 at 11:50 AM

    Thank you, it works!

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    Answered by fxr on November 18, 2011 at 12:23 PM

    Good work, thanks emrew86. 

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    Answered by carthageabc on September 20, 2012 at 06:12 PM

    I am having the same problem.

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    JotForm Support

    Answered by Mike_T on September 20, 2012 at 07:00 PM

    @carthageabc,

    As far as I know, the problem is already fixed.

    Can you please provide us with the URL of affected form?

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    Answered by carthageabc on September 20, 2012 at 07:21 PM
    Hello,
    There you go: http://form.jotform.com/form/92570903695
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    JotForm Support

    Answered by Mike_T on September 20, 2012 at 07:51 PM

    @carthageabc,

    Please add the following to your Facebook App.

    App Domains: jotform.com

    Website with Facebook Login: http://jotform.com

    Then, clear your browser temporary files, and re-check your form.

    If that does not help, please let us know.

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    Answered by carthageabc on September 20, 2012 at 07:56 PM
    Well, I did a duplicate of the same form right after I emailed you and
    everything worked fine with it.
    Thank you anyway.
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    JotForm Support

    Answered by Mike_T on September 20, 2012 at 08:00 PM

    I am happy to hear that. I would like to add that integration depends on the domain name, since your new form is using jotformpro.com domain, that domain should be added through Facebook App configuration.