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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm afraid that I don't fully understand your question. Can you please provide further information about the issue, so that we can take a closer look into what is causing it, and how to fix it.
I couldn't find any forms associated with neither the email address nor the IP you have used to post this question.
Please let us know the following:
- What form has this issue? URL to the form, or the form ID would be great.
- Which email addresses are failing to receive the notifications?
You may also take a look at the following guides on how to avoid bouncing related issues in your email notifications:
We will await your response. Thank you.