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- BorisAnswered on May 20, 2015 at 06:20 AM
I'm afraid that I don't fully understand your question. Can you please provide further information about the issue, so that we can take a closer look into what is causing it, and how to fix it.
I couldn't find any forms associated with neither the email address nor the IP you have used to post this question.
Please let us know the following:
- What form has this issue? URL to the form, or the form ID would be great.
- Which email addresses are failing to receive the notifications?
You may also take a look at the following guides on how to avoid bouncing related issues in your email notifications:
How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
Whitelisting-JotMails-IP-Addresses
We will await your response. Thank you.