What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Message could not be delivered

    Asked by Tabish on May 20, 2015 at 06:10 AM

    i send for email other mailer not recieve other user rectify that? 

    Error:

    your mail message to the following address(es) could not be delivered?

     

    Sincerly:

    S.tabish Shah

    I.t network support

  • Profile Image
    JotForm Support

    Answered by Boris on May 20, 2015 at 06:20 AM

    I'm afraid that I don't fully understand your question. Can you please provide further information about the issue, so that we can take a closer look into what is causing it, and how to fix it.

    I couldn't find any forms associated with neither the email address nor the IP you have used to post this question.

    Please let us know the following:

    - What form has this issue? URL to the form, or the form ID would be great.

    - Which email addresses are failing to receive the notifications?

    You may also take a look at the following guides on how to avoid bouncing related issues in your email notifications:

    How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Whitelisting-JotMails-IP-Addresses

     

    We will await your response. Thank you.