What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You may check this Pricing guide so you can be sure what plan it is and help you decide. I understand that, like you just said, you are on an Annual Premium Subscription ($90.00/year). But if you think it would be best for you to have a 10,000 submissions available per month, I would recommend for you to have the Economy plan.
Available Payment Schedule for Economy plan and its rate.