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  • Profile Image

    I've set up Users but they are not receiving the invite to join

    Asked by rgrief on May 20, 2015 at 11:58 AM

    I've set 5 users in my account but none of the invitations are getting through. Any ideas?

     

    Regards

    Russell

    Page URL:
    http://form.jotform.co/form/50561950772862

    receiving my account Getting in
  • Profile Image

    Answered by Sammy on May 20, 2015 at 12:30 PM

    I have checked you mail log and i see that all the invitation emails were delivered to their destinations,

    could you ask the invited user to check their mailbox spam folder, the invites might have been flagged there accidentally.