- Bobbi WoelpernAsked on May 20, 2015 at 01:07 PM
This has been an ongoing issue for us and has gotten worse over time. We have received zero forms in our email@example.com account for the past two days. I just checked and we are NOT on the bounce list. If you check and see that we are please tell me how you check. Each time I have reported this I have checked to find we are not on the bounce list-you say you checked to find that we are.Page URL:
- JotForm SupportAuryAnswered on May 20, 2015 at 01:36 PM
Hello Bobbi Woelpern,
I am sorry for the inconvenient this issue is causing you.
I have gone ahead and checked your email firstname.lastname@example.org I confirm it is not on the bounce list.
I strongly recommend you to clear your browser's cache, inside this guide you will find step by step process: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache
You are also able to view your submissions, please take a look at this helpful link: http://www.jotform.com/help/269-How-to-view-Submissions.
I hope this information helps.